Introduction

In this Privacy Policy, our company describes its practices regarding information collected from users who access our website at www.bigbagimports.de or otherwise provide us with personal information (collectively, “Users”).

Competent authority within the meaning of the General Data Protection Regulation (GDPR):

State Commissioner for Data Protection and Freedom of Information (LDI) in North Rhine-Westphalia (Bettina Gayk).

User rights

You have the following rights:

Confirmation of whether and to what extent your personal data is being used and processed, as well as request access to the personal data held about you and additional information.

Request a copy of the personal data you have voluntarily provided to us in a structured, commonly used and machine-readable format.

Request correction of the personal data we hold about you.

Request deletion of your personal data.

Object to our processing of your personal data.

Request that we restrict the processing of your personal data.

File a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and are subject to our own legitimate interests and government regulations.

If you would like to exercise any of the rights listed here or would like further information, please contact our data protection officer at:

jansen@scherber.de

Storage

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. Retention periods depend on the type of data collected and the purpose for which that data was collected, taking into account both case-specific circumstances and the need to delete outdated, unused information as soon as possible. We store customer personal data records, account setup documents, communications and other data in accordance with applicable laws and regulations.

We may correct, complete or remove incomplete or inaccurate information at any time and in our sole discretion.

Basis for data collection

The processing of your personal data (i.e. any data that allows you to be identified by reasonable means; “personal data”) is necessary to fulfill our contractual obligations to you and to provide you with our services, to protect our legitimate interests and to comply with legal and legal obligations comply with financial regulatory obligations to which we are subject.

To the extent that we obtain the consent of the data subject for processing personal data, Article 6 Paragraph 1 Sentence 1 Letter a of the EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.

When processing personal data that is necessary to fulfill a contract to which the data subject is a party, Art. 6 Para. 1 Sentence 1 Letter b (GDPR) serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

If the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 Para. 1 Sentence 1 Letter c (GDPR) serves as the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 Para. 1 Sentence 1 Letter f (GDPR) serves as the legal basis for the processing.

By using this website, you consent to the collection, storage, use, disclosure and other exploitation of your

personal data as described in this privacy policy.

Please read the privacy policy carefully before making any decisions.

What data is collected?

We collect two types of data and information from users.

The first category includes non-identifying and non-identifiable user information provided or collected through use of the Website (“Non-Personal Information”). We do not know the identity of the user from whom non-personal information was collected. The non-personal information that may be collected includes aggregated usage data and technical data transmitted by your device, including certain software and hardware information (e.g. browser and operating system used on the device, language preference, access time, etc .). We use this data to improve the functionality of our website. We may also collect information about your activity on the website (e.g. pages viewed, browsing behavior, clicks, actions, etc.).

The second category includes personal data, i.e. data that identifies or can identify an individual through reasonable measures. Such data includes:

Device data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other data resulting from your activity on the website.

Registration data, address data, for example:

Registration Data: When you register on our website, you will be asked to provide certain information, such as: B.: First and last name, email address or address or other information.

Address data of suppliers, manufacturers and subcontractors as well as customers, etc.

How do we receive information about you?

We obtain your personal data from various sources:

You provide us with such data voluntarily, for example when registering on our website.

We receive such information when you use our website or access it in connection with one of our services.

We receive such data from other providers, services and from public registers (for example from data traffic analysis providers).

How is the data used? Who will the data be passed on to?

We do not share user information with third parties except as described in this Privacy Policy.

We use data for the following purposes:

To communicate with you (sending notices about our services, providing technical information and, where appropriate, processing customer service requests)

For information about new updates and services

To place advertisements when using our website (further information under “Advertising”)

To market our websites and products (further information under “Marketing”)

For statistical and analysis purposes to improve the website

To send the newsletter

In addition to the various uses listed above, we may also share personal information with our subsidiaries, affiliates and subcontractors.

In addition to the purposes set out in this Privacy Policy, we may share personal information with our trusted third party service providers located in various jurisdictions around the world for the following reasons:

Hosting and operating our website

Providing our services, including personalized display of our website

Storing and processing such data on our behalf

Displaying ads and the ability to assess the success of our advertising campaigns, retargeting users

Providing you with marketing offers and promotional materials in connection with our website and services

Conducting studies, technical diagnostics or analyses

We may also disclose information when we believe in good faith that doing so is helpful or appropriate to: (i) conform to any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement) and, where appropriate, investigate possible violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other misconduct, suspected fraud, or security issues; (iv) to assert or enforce our own legal claims or to defend ourselves against the claims of others; (v) protect the rights, property or safety of us, the safety of our users, your safety or the safety of third parties; or to (vi) cooperate with law enforcement authorities and/or protect intellectual property or other legal rights.

Cookies

We and our partners use cookies to provide corresponding services. This also applies when you visit our website or access our services.

A “cookie” is a small data packet that is assigned to your device when you visit a website from this website. Cookies are useful and can be used for different purposes. These include, for example: B. easier navigation between different pages, the automatic activation of certain functions, saving your settings and optimized access to our services. The use of cookies also enables us to show you relevant advertising tailored to your interests and to collect statistical information about your use of our services.

This website uses the following types of cookies:a. “Session cookies” that ensure normal system usage. Session cookies are only stored for a limited time during a session and are deleted from your device once you close your browser.

b. “Persistent cookies”, which are only read by the website and are not deleted when the browser window is closed, but are stored on your computer for a certain period of time. This type of cookie allows us to identify you on your next visit and, for example, to save your settings.

c. “Third-party cookies” that are set by other online services that present their own content on the site you are visiting. This can e.g. B. external web analytics companies that record and analyze access to our website.

Cookies do not contain any personal information that identifies you, but the personal information we store may be linked by us to the information contained in the cookies. You can remove cookies via your device's device settings. Follow the relevant instructions. Please note that deactivating cookies may limit certain functions when using our website.

The tool we use is based on Snowplow Analytics technology. The data we collect about the use of our website includes, for example, how often users visit the website or which areas are accessed. The tool we use does not collect any personal data and is used by our web hosting provider and service provider exclusively to improve their own offering.

Use of script libraries (Google Web Fonts)

To ensure that our content is displayed correctly and in a graphically appealing manner in every browser, we use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts) for this website. Google Web Fonts are cached in your browser so they only need to be loaded once. If your browser does not support Google Web Fonts or denies access, the content will be displayed in a standard font.

When you call up script or font libraries, a connection to the library operator is automatically established. Theoretically, there is the possibility for this operator to collect data. It is currently unknown whether and for what purpose the operators of the relevant libraries actually collect data.

You can find the data protection regulations of the operator of the Google library here: https://www.google.com/policies/privacy.

Collection of data by third parties

This policy only addresses the use and disclosure of information we collect from you. If you post information on other websites or disclose it to third parties on the Internet, different terms and conditions may apply. Therefore, always read the terms and conditions and privacy policy carefully when disclosing data.

This Privacy Policy does not apply to the practices of companies not owned or controlled by us or to persons other than our employees and employees, including third parties to whom we disclose such information as described in this Privacy Policy.

How do we protect your data?

We implement the security measures on the website with great care and protect your data. We use industry standard procedures and policies to ensure the privacy of the information we collect and store and to prevent the unauthorized use of such information. We also require third parties to adhere to similar security requirements in accordance with this Privacy Policy. Although we take reasonable steps to protect information, we cannot be responsible for the actions of those who gain unauthorized access to or misuse our website, and we make no warranty, express or implied, that we will prevent such access can prevent.

Transfer of data outside the European Economic Area

Please note that some recipients may not be based in the European Economic Area. If this is the case, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or ensuring an adequate level of data protection through a legal agreement.

Advertising

When you access our website, we may serve ads using third-party ad technology. This technology uses your service usage data to serve ads (e.g. by placing third-party cookies on your web browser).

You may opt out of many third-party ad networks, including networks operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). Information about the practices of NAI and DAA members, the choices you have regarding such companies' use of such information, and how to opt-out of third-party ad networks operated by NAI and DAA members can be found on the respective website: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your personal information ourselves, such as your name, email address, telephone number, etc., or pass it on to an external subcontractor, to provide you with promotional materials regarding our services that may be of interest to you.

We respect your right to privacy. Therefore, you will always be given the opportunity to unsubscribe from further communications in these marketing materials. If you unsubscribe, your email address or phone number will be removed from our marketing distribution lists.

Please note that even if you opt out of receiving our marketing emails, we will continue to send you emails containing important information that do not include an unsubscribe option. This includes maintenance messages or administrative notifications.

Corporate transaction

We may share information in the event of a corporate transaction (e.g., sale of significant portions of a company, merger, consolidation, or asset sale). If the above-mentioned case occurs, the acquirer or the relevant company assumes the rights and obligations set out in this data protection declaration.

Minors

Protecting children's data is very important, especially in the online area. The website is not designed for or directed at children. Use of our Services by minors is only permitted with the prior consent or authorization of a parent or guardian. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he/she can contact us at jansen@scherber.de.

Updates or changes to this Privacy Policy

We reserve the right to change or review this Privacy Policy from time to time. You can find the date of the current version under “Last modified”. Your continued use of the Platform following the posting of such changes on our website will constitute your acceptance of such changes to the Privacy Policy and will be deemed to be your agreement to be bound by the modified terms.

How to reach us

If you have general questions about the website, the information we collect about you, or how we use this information, please contact us at jansen@scherber.de.

JS Service GmbH

Clausenstrasse 39c

42285 Wuppertal

- Germany -

Tel.:  +4920251561701

Last changed on 1.1.2024